Location: Harness Cycle OHC
Type: Part-time
Term: 6-month contract (with opportunity to grow into a full-time role)
Reports to: Studio Owner
Compensation: $800/month + sales commission 

role overview

The Community Coordinator is the connective tissue between Harness Cycle and the people we serve—our Circle Members, riders, neighbors, and community partners.

This role exists to cultivate meaningful relationships, create memorable experiences, and grow awareness of Harness Cycle throughout Cleveland. You'll develop programs that deepen member engagement and create opportunities for new people to experience what makes Harness special.

This is an ideal role for someone passionate about community building, hospitality, events, and relationship management. Whether you're studying community development, exploring a career transition, or looking to grow into a larger leadership role, this position offers the opportunity to build something meaningful while helping shape the future of Harness.

key responsibilities

1. Internal Community Building

• Cultivate meaningful relationships with Circle Members and core riders

• Identify opportunities to connect members beyond the bike through intentional experiences and introductions

• Design initiatives that strengthen member engagement, retention, and belonging

• Manage community communication channels, including newsletters and SMS campaigns

• Gather rider feedback and surface insights that improve the member experience

2. External Community Engagement & Partnerships

• Grow awareness of Harness Cycle throughout Ohio City and the greater Cleveland community

• Identify and cultivate partnerships with local businesses, residential communities, nonprofits, neighborhood organizations, and corporate partners

• Represent Harness at neighborhood meetings, community events, and local activations

• Create partnership opportunities that introduce new audiences to the studio while providing value to community partners

• Build and maintain a pipeline of relationships that support long-term brand growth

3. Event Planning & Experience

• Plan and support monthly community events, pop-ups, and partner activations

• Collaborate with the Content Creator to ensure every event delivers an exceptional in-person experience and extends naturally into compelling storytelling

• Capture learnings and feedback to continuously improve future programming

expectations

• Commit 5–10 hours per week

• Serve as a collaborative partner to the Content Creator and studio leadership

• Attend community meetings, networking events, and neighborhood activations as appropriate

• Meet with the owner once per week

• Take ownership of community initiatives from concept through execution

• Build organized systems for partnerships, event planning, and community outreach

• Communicate proactively and consistently with the team

ideal candidate

• Naturally outgoing and energized by connecting people

• Passionate about building community and creating memorable experiences

• Highly organized with strong project management skills

• Creative, resourceful, and able to identify partnership opportunities others may overlook

• Comfortable representing the Harness brand throughout the community

• Self-motivated with the ability to work independently and build systems from the ground up

• Familiarity with Cleveland, Ohio City, or the local wellness and small business community is a plus

• Experience in events, hospitality, community organizing, marketing, or partnerships is preferred—but curiosity, initiative, and relationship-building skills matter most