User Account FAQ’s

New Booking System

We’ve upgraded our platform for a more simplified, seamless booking experience. 

  • If you had an active account with us in 2022, here’s what to do next:

Reset your password by logging in here using the same email address previously associated with your account.

  1. Confirm your personal details are accurate

  2. Confirm payment information is updated

  3. Opt in for Text Communications for studio updates

  • If you did not reactivate your account with us in 2022, simply create a new account here.

New Mobile Apps

Check the schedule, book + track rides in our new app!

  • Download for iOS here or for Android here

  • For support with user account creation or reactivation you can send an email to our team at info@harnesscycle.com.

    Please be sure to include the email address from your previous account if you are looking to reactivate it.